Privacy Policy

Effective Date: 06/01/25

At Court Relay (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.courtrelay.com, and when you use our legal support services, including process serving, court filings, notary services, and courier deliveries.

By accessing or using our site or services, you agree to this Privacy Policy. If you do not agree with the terms, please do not use our site or services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, and mailing address.
Case Details: Information relevant to your service request, such as names of parties, court documents, or legal deadlines.
Payment Information: Billing address and payment method (processed securely via third-party providers).
Automatically Collected Information: IP address, browser type, device identifiers, and website usage analytics.

2. How We Use Your Information

We use your information to:

Process and fulfill legal support service requests
Communicate with you about your orders and inquiries
Maintain service records and proof of service (including time-stamped photos and GPS data)
Improve our website and services
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited cases:

Service Providers: With trusted third parties who assist us in delivering our services (e.g., couriers, process servers).
Legal Compliance: When required by law, court order, or legal process.
Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You may:

Request access to or correction of your personal information
Request deletion of your data (subject to legal retention requirements)
Opt out of marketing communications by following the unsubscribe instructions or contacting us

To exercise these rights, please email us at info@courtrelay.com.

6. Third-Party Links

Our site may contain links to external websites not operated by us (e.g., court systems, legal databases). We are not responsible for their content or privacy practices.

7. Children’s Privacy

Our services are intended for adults in the legal profession. We do not knowingly collect information from children under 13. If we become aware of such data, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Info@courtrelay.com